I N F O R M A T I O N.

The Process.

All Formation. Co goods are designed and made by myself in my London based studio. I make all items by hand so the piece you buy is one of a kind, never mass produced. Part of the beauty of unique jewellery means there may be subtle differences between each item. I believe that makes your piece even more special. I want you to enjoy wearing your jewellery as much as I've enjoyed making them. If you have any questions regarding an order prior to purchasing, please do not hesitate to contact me so I can ensure you are completely happy with your purchase. Do get in touch if you wish to discuss a return or an exchange. Sorry, but I do not offer returns on sale items.

The Care.

I always use high quality solid base metals. Each piece is either 925 Silver Plated or 18k/24k Gold Plated. Your jewellery is very easy to preserve and will stand the test of time, but only if you take care in looking after it. Apply all beauty products prior to putting your jewellery on. Water and other liquids can fade the plating. Remove while swimming or showering and store in the protective non-tarnish eco friendly jewellery box that will arrive with your order. If needed, use a fragrance-free soap with warm water to gently clean and pat dry with a soft cloth.

The Delivery.

I am a one woman band here at Formation Co. I love what I do. It's my passion and I strive to make every customer happy. I know it's never fun to wait, but please allow up to a week for me to craft the one-off piece you have chosen. Once your item has shipped you will receive a notification via email. If you need something in a hurry feel free to contact me and let me know prior to purchase. I will always do my best to accommodate. Please choose the delivery option you would prefer at checkout. If you need extra peace of mind, make sure to choose the Tracked and Signed option.