Sometimes you really can love your jewellery too much. If you've accidentally broken a chain, clasp or misplaced a charm - we can help. We offer a repair service for any items damaged within a year of purchase, this covers replacement materials, the care put into fixing your item, and the shipment costs of reuniting you and your gold.
Simply reach out to us through our contact form to request a repair. Include your order number, details regarding your request and photos of the item. If the repair is confirmed, we will direct you to this page to purchase this service.
~ this does not cover jewellery tarnished through misuse or exposure to liquids, items damaged beyond repair or complete replacement of items lost.